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Organization Analysis and Design

Job Analysis Questionnaire
This questionnaire is intended to measure your opinion about the responsibilities and demands of the position listed below. There are no right or wrong answers. Please complete it by yourself and your responses will be collated and compared against others.
Completed By: Today's Date:
Location:

I. General Information:
1. Job Title:
2. Job Code: (check one)
01. Executive 04. Technical 07. Production
02. Management 05. Financial 08. Supervisory
03. Sales 06. Administrative 09. Unknown
010. Other (Describe)
3. Required Skills: (check all applicable)
011. tools/machinery
012. operating/driving
013. computing
014. drawing/artistic
015. software
016. Other

Describe:

II. Behavioral Demands of the Position:
4. Planning & Executing: (check one): (check one)
017. Long-range, broad, and oriented toward the future of the organization
018. Annual or quarterly, fairly broad but some specialization, and oriented toward medium term organization objectives
019. Weekly or monthly, usually focused and specialized, and oriented toward shorter term objectives
020. Weekly, focused and specialized, and oriented toward weekly objectives
021. Daily, narrow and specialized, oriented toward accomplishing daily tasks
5. Work Environment: (check one)
022. Working strictly to guidelines and specific directions; the work is inspected/reviewed and the outcome has to be very precise
023. Working to guidelines, but exercising a little independent judgment; work often inspected/reviewed
024. Many guidelines, but exercising independent judgment required; work is occasionally inspected/reviewed
025. Few guidelines or procedures, and exercising independent judgment is often required; work is infrequently inspected/reviewed
026. Little or no guidelines or direction, independent judgment is required; work rarely subject to review
6. Level of Decision-Making: (check one)
027. Very safe – decision options and parameters clearly defined, little chance for error
028. Safe – decision options and parameters are usually well-defined; errors easily corrected
029. Usually safe, rarely venturesome – decision options may have uncertain or unpredictable outcomes; consequences can usually be corrected with little adverse repercussions outside/inside the organization
030. Occasionally venturesome/risky – decision options may have unintended outcomes; may have serious repercussions outside/inside the organization
031. Often venturesome/risky – decision options often are based on partial or ambiguous information and rapidly changing circumstances; mistakes would have serious consequences

III. Primary Communication Style Requirements:
7. Contact with people OUTSIDE of the organization: (check one)
032. Never or rarely
033. Occasionally
034. Frequently – primarily of servicing type: customer service - dispensing or retrieving information, instructing
035. Frequently – primarily of selling type: outside sales, telemarketing, government/public/union relations, negotiating
8. The position requires: (check one)
036. An individual who is very persuasive and selling
037. An individual who is very analytical and precise in communication, imparting technical and/or factual information
038. An individual who can motivate or inspire a large, diverse group of people; who understands and empathizes with others
039. Who can both motivate employees and provide technical assistance/knowledge
040. To advise or provide information to a customer, usually over the telephone. The majority of the calls are incoming, and this position requires someone who is knowledgeable, responsive, and polite

IV. Change versus predictability:
9. In this position there is: (check one)
041. A great deal of change and pressure – shifting priorities, deadlines, and goals; unpredictable situations or problems during the day
042. Some change and pressure including juggling a variety of tasks or responsibilities during the day
043. A little pressure and variety, but most functions are predictable and scheduled
044. Mostly predictability and routine; significant or unexpected change is infrequent; patience required for successful completion of the job
045. A great deal of predictability and repetition where tasks are done in an orderly and systematic way; a high level of patience is necessary; changes in procedures are rare

V. Innovation:
10. This position provides for: (check one)
046. Little or no innovation or experimentation with alternative procedures, methods, or ideas
047. Some practical, common-sense alternatives, but within the parameters of the job outcome requirements
048. A little bit of creativity, looking at new ways of doing things, but generally keeping within the mainstream
049. A great deal of creativity; developing new products or services, innovative art or text design, realignment of organization structures, contributing to the development of business strategies

VI. Relations with Others:
11. This position requires: (check one)
050. A high awareness of other peoples’ feelings and emotions and to be able to empathetically respond to them
051. A high awareness of the objective demands or purposes of the position, with less regard to any emotional considerations or reactions
052. A balance between the above two statements
Additional comments:
Copyright 2009, M. J. Gray